Category Archives: Education

Preventing Toll Fraud

The best defense against toll fraud remains an educated customer. MASS is totally committed to the control of toll fraud. While no telecommunications system can be made entirely free from the risk of toll fraud, diligent attention to system security can reduce that risk considerably. MASS devotes substantial resources to detect suspicious calling patterns, alert…
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Security Guide for Cisco Unity Connection

Preventing Toll Fraud in Cisco Unity Connection 8.x In this chapter, you will find a description of toll fraud—a potential security issue in any organization. You will also find information that may help you to develop preventive measures, and best practices to avoid toll fraud. See the following sections: •Using Restriction Tables to Help Prevent Toll…
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Toll Fraud: A Network And Security Threat

Recently I asked this question as it became a front-of-mind topic of discussion around my peers, colleagues, and clients and it appears toll-fraud is still one of the largest IT security threats many c-level execs haven’t heard of, or don’t pay much attention to. How did toll-fraud become a network security threat? Allow me to…
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9 secrets to project management success

Project management experts share their tips on how to ensure your IT projects are completed on time and on budget. Project management seems so straightforward. You set a deadline. You set a budget. You select the right people. The project gets done. In reality, project management is rarely straightforward. The wrong people are assigned to…
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Telecommunications Service Priority | FCC.gov

TSP is an FCC program that directs telecommunications service providers e.g., wireline and wireless phone companies to give preferential treatment to users enrolled in the program when they need to add new lines or have their lines restored following a disruption of service, regardless of the cause. The FCC sets the rules and policies for…
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Telecommunications | Voice | Data | Networking | Support