Insights. Information. Inquiries. If it has to do with telecom, it's here.
Our white papers and case studies outline the benefits and results of our custom-engineered telecom solutions. And our press releases keep you up-to-date on the latest MASS news.
For the 2nd year-in-a-row, Crain’s New York Business Names MASS Communications as One of The Best Companies to Work For in New York City read more
MASS Communications Named to Inc. 500|5000 List for 4th Year in a Row read more
CoreDial and MASS Communications Announce Strategic Partnership read more
CityMD Awards MASS Communications Networking Contract as Company Rapidly Expands read more
MASS Communications Providing Expanded MPLS, Internet and Voice Services for IMAX Corporation read more
MASS Communications Deploying Cost-efficient, IP Data and Voice Network to City of Yonkers read more
SmartCEO Names MASS Communications One of New York’s Top Company Cultures read more
Educational Series: Protecting Your Voice Gateway to the World. download now
Educational Series: Catching a Ride on the IPv6 Highway. download now
Proactive Monitoring: Building the Business Case for Proactive Network Monitoring. download now
Security: Five Things Every Company Can Do to Fight Cyberattacks. download now
Voice Resiliency: Advantages of SIP Delivered Over Private Networking. download now
Bandwidth Diversity: The Business Case For Diversifying Broadband Access. download now
Monitoring the Health of the Network: New York-based CityMD Relies on MASS Communications to Keep Voice & Data Network operating 24/7 read more
When Quick Response Matters: Long Island-based Fire District Deploying New, Fully Redundant Voice Network read more
The Lessons of Hurricane Sandy: MASS Communications Helps Seeger Weiss Prepare For The Unexpected read more
We're looking for a few ninjas who want to make a difference.
Our benefits include:
- Coverage for 100% of healthcare – including all medical, dental and vision for the entire family
- 401k and retirement plans for building a strong future
- Supplemental insurance and benefit plans to protect you and your family
- Training, certification, and education programs to help accelerate your career
- Team building programs and events to build upon a solid foundation of culture
- A corporate culture designed around our most important asset, our people
NOC Engineers provide front line customer support by troubleshooting both voice and data circuits and delivering essential information to clients. NOC Engineers work closely with vendors, clients and internal MASS departments to expedite the repair of service effecting issues.
The PEC is responsible for supporting the efforts of the Project Engineering Team by running reports, interfacing with providers, and documenting communications.
Project Managers work closely with partners, clients, and vendors throughout the implementation process to ensure all timelines and expectations are being met.
Account Managers work to develop sustainable customer relationships by providing in depth customer service. Account Managers frequently and proactively contact customers to prevent and resolve issues pertaining to billing, service, and customer needs.
The DEC is responsible for supporting the Design Engineering, Sales, and Account Management teams by building and quoting customer solutions.
Business Development Manager
Business Development Managers are responsible for working with our Strategic Partners to help identify and close new business accounts and grow customer relationships. BDM's are also responsible for identifying, recruiting, and managing new Strategic Partners to meet and exceed sales goals.
Design Engineers are responsible for the design of complex network designs and proposals. Design Engineers work closely with the Business Development Team and Strategic Partners to design custom solutions and support the pre-sales efforts.