MASS Communications has always provided us with continuous and exceptional service throughout the years. The customer service has been stellar and the response time exceptional. Thank you for always being there for us.Joseph D., Hospitality
It’s easy to find consumer reviews for restaurants, hotels, cars and gadgets. But what about telecommunications services..? Nothing...
MASS values our customers' feedback and prides ourself in publishing the results. Our goal is to provide only the best quality of service to our most important asset, our clients. Your feedback fuels our desire to deliver upon our promise of Reliability • Efficiency • Trust.
Amazing! Not only did Rosie tell us how MASS could save us money and improve our service, she told us which services not to move because we had a good thing where we were and we shouldn't change it. Then she, and the entire MASS team delivered as promised! Prompt, professional, thorough. A lot companies proclaim themselves to be the "premier provider" or "committed to customer service" but in over 35 years I haven't met a company that earned the right to these claims until we met Rosie and the MASS Communications team.Tom K., Healthcare
We have had nothing but positive experiences with MASSCOMM.Nancy, Legal
Amy, our Account Development specialist calls to check in, update me and offer solutions.
The ALBIE specialists are amazing as well. They know their stuff. More often than not, they know when we have a problem before we do! And getting to the fix is something I never worry about with them. I have full faith in ALBIE!
The best move we made was switching from Windstream to MASS Comm !!! My account Rep Samantha is very attentive to my requests. Technical support is second to none. Outstanding professional service. It is a pleasure to deal with Mass Comm.Rudy S., Financial Services