Mass Comm is a partner in every sense of the word. We have been customers for over 5 years and have never had one problem with our telephone (long distance and local) phone service (and this includes during Hurricane Sandy!). I have every confidence that if we had to reach our rep (Chanter Ragbasingh) any and all of our needs and/or concerns would be promptly and professionally addressed. It's not often that you have that much confidence in a telecom vendor. Thanks Chanter!Pam N., Finance/Insurance
It’s easy to find consumer reviews for restaurants, hotels, cars and gadgets. But what about telecommunications services..? Nothing...
MASS values our customers' feedback and prides ourself in publishing the results. Our goal is to provide only the best quality of service to our most important asset, our clients. Your feedback fuels our desire to deliver upon our promise of Reliability • Efficiency • Trust.
I've been working with MASS Communications for over three years and it's always been a pleasant experience. The level of service and support is outstanding. I highly recommend.Gene S., Accounting
Since we hired MASS Communications to manage our telecommunications, I no longer have to deal with the frustrations of my provider!!
MASS Comms response time and customer service is outstanding. My account reps, Chanter and Samantha, have been awesome to work with and tech support is always on top of service outages...sometimes even before I notice!
I highly recommend MASS Communications!!
Thank you for the top notch customer service!Tracy K., Banking/Finance
Great Customer Service, they are proactive, they call us and keep us informed. Very satisfied with their service. I have spoken to Chanter a couple of times and she is very informative about the services and products that the company offers.Charmaine M., Marketing