So far MASS has been fairly proactive. Your online billing is easy to access. All good positive interaction with MASS Communications.Max, Hotel & Resort
It’s easy to find consumer reviews for restaurants, hotels, cars and gadgets. But what about telecommunications services..? Nothing...
MASS values our customers' feedback and prides ourself in publishing the results. Our goal is to provide only the best quality of service to our most important asset, our clients. Your feedback fuels our desire to deliver upon our promise of Reliability • Efficiency • Trust.
Very professional and knowledgeable. Rich was great!Frank, Automotive
MASS has been great! Rich, an engineer from MASS called to say our circuit was down. I didn't even know. Rich had it fixed in a very timely matter.Ken, Advisory Consulting
We had chosen MASS Communications to be our provider for voice and data services in 2008. From the date of sale to the present, our experience with MASS Comm has exceeded industry standards. The installation and transition of the the service was extremely well prepared and seamless. The account management and customer service team is always professional and willing to offer real solutions without fail. The MASS Comm technical support is always proactive and willing to help. It is my recommendation that services provided by MASS Communications are of the highest quality, managed by knowledgeable individuals that want to do the right thing for their customers.Paul, Finance