Client Testimonials

It’s easy to find consumer reviews for restaurants, hotels, cars and gadgets. But what about telecommunications services..? Nothing...

 

MASS values our customers' feedback and prides ourself in publishing the results. Our goal is to provide only the best quality of service to our most important asset, our clients. Your feedback fuels our desire to deliver upon our promise of Reliability • Efficiency • Trust.

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We have been working with MASS Communications for approximately three years and have had nothing but positive experiences with them. Moving our service to MASS has proven to save us money and most of all aggravation. If ever there is a problem, no matter what time, you can always reach service and a live person. Mark Sweeney has recently been assigned to my account and am happy to have him as part of my team, we connected immediately. Darren Mass is down to earth, a straight shooter and cares about his customers. Working with MASS is a partnership, they work with me in ways to improve our communications network and save money. Their entire staff goes above and beyond to ensure they meet our business needs.

We are a 24/7 operation and communications is a crucial part of our business so we cannot afford any down time. Whenever there is a maintenance, Albie Sternberg and the team are on top of it to ensure that we have minimal or no service interruption.

I have been handling communications for 35 years, and working with MASS has made my life easier. I am happy we decided to make the move to MASS and will continue to work with them for many years.

Thank you to all at MASS for providing customer satisfaction to their clients.

Fran I. , Transportation Services

I've been working with MASS Comm for a little over two and a half years and my interactions with MASS have always been a pleasant experience. The level of service and support, the few times we have had any issues, has been is outstanding and very quick to respond. Chanter is always available and willing to help in any way she can and I for one truly appreciate having an account rep that is so knowledgeable. I highly recommend Mass Comm.

Fred N., IT Support

Mass Comm got our company through Hurricane Sandy and has been a rock solid provider for years. Tel-Com for our company with Mass Comm has been "set it and forget it"

Chanter Ragbasingh could give senior level classes in customer service!!! Kudos to the HR dept. for finding this employee.
Highly recommended!

Wally M. , Customer Services

It has been a pleasure working with Mass Communications.
I have been dealing with Account Manager, Chanter. She was proven to be extremely responsive, professional and most importantly, effective in achieving the telecommunication services results that we needed.

Based on my experience with Mass Communications, I recommend them, without any hesitation.

Jay B., Transportation Services

Telecommunications | Voice | Data | Networking | Support